Returns & Exchanges

We want you to love your TAO Clean experience, which is why we offer a 45-day satisfaction guarantee on all our skincare technology and devices. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your TAO Clean device in its original box.

3

Ship It Back

Drop off your package at any authorized carrier location, ensuring the return label is clearly visible on the exterior of the box.

4

Receive Your Refund

After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing